FAQ: Everything You Need to Know

This FAQ covers the questions that come up most when you're getting started or running into a snag. We've organised it around the moments that matter: opening your account, putting money in via bKash, Nagad, or Rocket, getting your winnings back to your mobile wallet, and reaching us when something isn't clear. Each answer reflects how the platform actually works — not

a generic script. If you're in Dhaka and want to move from registration to your first game in a few minutes, the deposit and account sections below walk you through exactly that. Where a question touches on availability, the answer will note that access depends on your local law and eligible regions. We update these answers when our processes change, so check

back if something looks different from what you remember.